How x25 Protects Your Account & Information
Your privacy and account security are core to how we operate. This policy explains what data we collect when you join x25, how we use it, and the...
What Data We Collect & Why
When you register with x25, we collect your name, email, phone number, and financial information needed to process deposits through JazzCash, Easypaisa, SadaPay and Raast. We also collect device data, IP addresses, and gameplay history to detect fraud, comply with local law where applicable, and improve your account experience. We do not sell your personal data to third parties. Your payment details
are encrypted and stored on secure servers. Withdrawal requests are verified against your account identity before funds leave our system. We retain account data for as long as your account is active, plus a retention period required by Pakistani financial regulations.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Data
If you have concerns about how x25 uses your information, or you want to request access to your data, reach out to our support team. We respond to privacy requests within 5 business days. You can also update your account settings directly — phone number, email, and communication preferences are all editable in your account dashboard.
Email Support
Send privacy questions to our data team at [email protected]. Include your account email and describe your request. We confirm receipt within 24 hours.
Account Settings
Update your contact details, language preference, and notification settings from your profile. Changes take effect immediately and do not affect active transactions.
Live Chat
Our support team is available via live chat during account hours. Ask about data access requests, privacy concerns, or account recovery procedures.
How We Keep Your Data Safe
x25 uses industry-standard encryption, regular security audits, and restricted staff access to protect your account. Payment processing for JazzCash, Easypaisa, SadaPay and Raast transactions follows local banking standards...
SSL Encryption
All data transmitted between your device and x25 servers is encrypted. JazzCash, Easypaisa, SadaPay and Raast deposit details are protected...
Payment Verification
Withdrawals are verified against your account identity and deposit history. Our compliance team reviews high-value transactions before processing.
Fraud Monitoring
We track account logins, payment methods, and gameplay patterns. Unusual activity triggers alerts and may result in account review.
Staff Access Control
Only authorised personnel can view your personal or financial data. Access logs are audited monthly to prevent unauthorised retrieval.
Breach Response
If we discover a data breach affecting your account, we notify you within 72 hours and provide guidance on securing...
Policy Reviews
We review this privacy policy annually and update it if laws change. You'll see the update date at the bottom...
Privacy Across x25 Surfaces
Your privacy settings apply consistently across your x25 account whether you access it on desktop, mobile web, or app. Lobby browsing, live table sessions, and sportsbook entries all...
| Desktop & Mobile Web | Both use the same encrypted connection and authentication. Your account balance, transaction history, and preferences appear identically across devices. |
|---|---|
| App Privacy | The x25 app stores a local session token on your device for faster login. It does not cache your password. Logging out clears the token. |
| Live Table Data | When you join a live table, the stream provider receives only your seat ID and game session ID — not your real name or payment details. |
| Gameplay History | All spins, bets, and results are logged to your account. You can view your full activity under Account > History with timestamps and outcome records. |
| Communication Channels | Email, SMS, and in-app notifications respect your preferences. Unsubscribing from one channel does not affect your account access or support contact. |
| Third-Party Links | If you click external links from our site, their privacy policies apply. x25 is not responsible for data collected outside our domain. |
| Cookies & Tracking | We use session cookies for login and analytics cookies to understand how you navigate x25. You can clear cookies in your browser settings anytime. |
Core Privacy Commitments
x25 commits to transparent data practices. We do not share account information with marketing partners, loan agencies, or affiliates without your consent. Your JazzCash, Easypaisa, SadaPay...
No Data Sales
We never sell your personal, financial, or gameplay data to third parties. Aggregated, anonymised statistics may be shared for industry research.
Account Closure Rights
Close your x25 account anytime from Account Settings. We delete non-essential data after 90 days, except records required for compliance.
Consent Control
You choose how x25 contacts you. Disable marketing emails, SMS, or push notifications without losing account access or withdrawal privileges.
Payment Isolation
JazzCash, Easypaisa, SadaPay and Raast transactions are isolated to x25 systems. Your payment provider never receives your gameplay details.
Data Export
Request a copy of your account data — includes personal info, transaction history, and deposit/withdrawal records — in standard format.
Transparent Logging
Every login, deposit, withdrawal, and security event is timestamped and logged. You can review your full activity log in Account > Security.